We may collect information about you from a variety of sources. This includes information we collect directly from you; information we collect when you register on our website.
We collect information directly from you when you choose to call or email us, or otherwise provide information directly to us. The following are examples of information we may collect directly from you:
- Email address
- Postal address
We may obtain information about you from other sources, including publicly available sources, such as the Land Registry, social media platforms, etc. Examples of information we may collect from other sources are:
- Postal address.
- Email address.
- Date of birth.
- Publicly observed activities or information made available by you to the public, such as blogs, videos, internet postings, and user generated content.
Arlington Residential will only process your information in pursuance of our legitimate interest if we receive any requests related to, for example, a product or service, a call-back, or specific marketing materials; we will use your personal information to fulfil your request.
Where we need to manage your account and protect you against or identify possible fraudulent transactions, we will do so in accordance with our legal obligation placed on us under law. We will seek consent from you if we need to process your data solely identified purposes. To ensure meaningful consent is obtained from you, Arlington Residential will provide you with reasonable notice ensuring that your consent is provided on an informed basis.
We do not sell your personal information to marketers outside of Arlington Residential. We share your personal information within Arlington Residential and as described in this statement.
We may transfer or otherwise process your personal information:
- As part of the sale of Arlington Residential to another company.
- When we have received your instruction to pass the sale of your property to another agent.
- To protect, defend or exercise the rights and property of Arlington Residential (including enforcing our Terms and Conditions).
- When required by law and/or government authorities.
We will retain Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.
You can stop receiving email messages from Arlington Residential by following the opt-out instructions provided in any such message you receive.
To the extent provided for by applicable law, you have certain rights in respect of the management of the personal data we hold about you.
We take steps to keep your personal information accurate. Arlington Residential have access to view or update personal information you provided when you registered online.
To the extent provided by applicable law, you have the right to request rectification of your personal data; to obtain restriction of the processing of personal data; to object to the processing of personal data (including direct marketing) and to data portability. To exercise any of these rights, please contact us as described below.
Where you have provided consent for our processing of your personal data, you may withdraw that consent at any time by contacting us as described below. We will cease processing your personal data as soon as reasonably practicable following our receipt of your withdrawal.
Arlington Residential is committed to keeping personal information secure. We have implemented technical, administrative and physical procedures designed to protect personal information from loss, misuse or alteration. We limit access to personal information to those who have a business need. We keep personal information only for so long as deemed reasonably necessary.